Support Center

Setting Up Your Abode System

Welcome to the abode family! Follow these steps to have your new system up and running in no time. Need help? Reach out to us at support@goabode.com.

Step 1: Create a new account

abode can be setup from either the web or mobile app. For mobile, download and install the abode systems app from the iOS or Android app store and follow the account creation prompts. For the web, begin by accessing my.goabode.com and then clicking create an account. 

During account setup, you will be asked for your gateway activation code which is included in your starter kit. 

Step 2: Setup up the gateway

Follow the in-app instructions to install your gateway, or reference the steps below. Your gateway requires access to both power and the internet (via network cable to an open port on your router).
  1. Unpack and place your gateway in an upright position. For best performance, try to separate from your router by 3-5 feet to prevent interference. 
  2. Connect the included power, and network cable between your gateway and router
  3. Flip up the battery switch in the back to enable the battery back-up
  4. Success -- your gateway is now connected!
Here's a helpful diagram of the abode gateway and where each connection lives.
 


What's Next

You are now ready to mount the included door/window sensors, motion cam and any add-on devices purchased. Follow these articles for step-by-step instructions:
  1. Door/Window sensor setup guide
  2. Motion camera setup guide
  3. Adding additional abode devices

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