Two-Factor Authentication
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Two-Factor Authentication
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Two-Factor Authentication adds additional security to your Abode home by requiring a code generated by an authenticator app on your phone when logging in from a new device. For complete security, enable Two-Factor Authentication for each user account that has access to the Abode system in your home.
Enable Two-Factor Authentication
Make sure to have a two-factor authentication app installed on your device first, such as Google Authenticator or Authy.
In the Abode App on your iOS or Android device, select the Menu (≡).
Tap your name to open your Profile settings.
- Tap "Two-Factor Authentication" from the menu.
- Enter your Abode account password.
- Copy the code, or scan the barcode, into your authenticator app.
- Your authenticator should generate a code. Copy this number. Return to the Abode App and paste the code into the text box under "Authentication Key". Press "Next".
- Save the backup code in a secure place in the event you lose your phone or cannot access your authenticator app. If you lose your backup code, please contact [email protected] for help resetting your Two-Factor Authentication Settings. Tap "Done".
- Log out, then lock back into your Abode App. After entering your username and password you will be prompted to enter the "Authenticator Passcode". This is a new passcode generated by your authenticator app.
Disable Two-Factor Authentication
Note
This only disables Two-Factor Authentication on this user account. It does NOT disable it for all user accounts on the gateway.
- In the Abode App on your iOS or Android device, select the Menu (≡).
- Tap "Two-Factor Authentication" from the menu.
- Tap "Disable" to turn two-factor authentication off, then tape "Done" to complete the process.
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